GENERAL

WHERE CAN I BROWSE MORE INFORMATION ABOUT THE NIU ELECTRIC SCOOTERS?

Please visit our official website (www.niu-hk.com) or Facebook Page (www.facebook.com/niuhongkong) for the latest information. You can also use Whatsapp (96562138) to contact us directly.

CAN NIU E-SCOOTERS RUN ON HIGHWAYS?

Of course. Both NQiGT & MQiGT fulfill Hong Kong's vehicle registration requirements that have over 3,000W motor which can run on highways legally.

NIU HAS MANY MODELS IN THE MAINLAND. WHY ARE THERE ONLY 2 MODELS TO BE SOLD IN HONG KONG?

NIU has a broad range of products in the Mainland China, but not all models can meet the homologation requirements for licensing in Hong Kong. The Hong Kong Transport Department is very strict with the road compliance requirements for electric vehicles. At present, only NQiGT and MQiGT series can meet all the Hong Kong compliance and licensing requirements. In the future, we will introduce any eligible NIU products to Hong Kong sooner as possible so as to provide more choices to our Hong Kong customers.

THE NQIGT MODEL IS ONLY SOLD AT AROUND 20,000RMB IN THE MAINLAND. WHY IS THE PRICE OF NQIGT IN HONG KONG MORE EXPENSIVE THAN THAT OF THE MAINLAND?

First of all, all of our NIU electric scooters sold in Hong Kong are overseas versions, which are the same as those sold in European countries and the United States. The overseas versions are slightly different from the Mainland versions in terms of materials, batteries, chargers, etc., and the import prices are also different. For example, there is no MQiGT model in the Mainland, where MQiGT is only sold in overseas regions.

 

In addition, in order to meet the strict requirements of the Hong Kong Transport Department for electric vehicles, we have carried out several laboratory tests  in Hong Kong at our own expense without manufacturer’s subsidy. The entire type approval and vehicle verification processes of the Hong Kong Transport Department took us almost a year, resulting an increase in our initial investments.

 

It is also well known that operating costs in Hong Kong are relatively high. Hong Kong always ranks top in the world regarding the cost of land. The rent, labor and warehousing costs in Hong Kong are much higher than those in the Mainland China, and can be even higher than some cities in Europe and America. Therefore, it may be unfair to us if you directly compare the price of the Mainland versions and think that we are making huge profits. We also take this opportunity to let our customers understand the rationality of our NIU’s prices in Hong Kong.

CAN I TEST RIDE THE NIU ELECTRIC SCOOTERS?

Absolutely, we believe test riding is the best way for customers to feel and understand the difference firsthand. You can book a test ride through our online appointment system subject to availability.

IS IT A GOOD TIME TO BUY ELECTRIC MOTORCYCLES NOW?

It's one of the best times to own an electric motorcycle in Hong Kong, they are more economical alternatives to petrol motorcycles, there is no first registration tax (saving 35%) and not to mention they are great for the environment. Also depending on how much you drive, the motorcycle can pay for itself in a short period of time.

 

PURCHASE FLOW

HOW MUCH IS THE DEPOSIT?

50% (current stock) deposit or 30% (future stock) is required on confirmation of order.

WHEN DO I PAY THE REMAINING BALANCE?

The balance payment is required before the registration of your ownership.

HOW MUCH IS THE FIRST YEAR LICENCE FEE?

The cost is HK$1,314 yearly.

HOW MUCH DOES INSURANCE COST?

The cost of Insurance will depend on multiple factors, such as age, driving experience and past driving record. The price for electric motorcycle insurance is in line with fuel powered prices. If you need any recommendations on insurance service, we can assist you and introduce you to the insurance service that we use for a quotation. The starting price is HKD$1,700 per year for third party (0% NCD; non-P licence).

HOW LONG DOES IT TAKE TO RECEIVE MY MOTORCYCLE?

You will normally receive your motorcycle within 14 working days if we have it in stock. If pre-order is needed because of colors and configuration needs, it will take approximately 2-3 months for the shipment to arrive in Hong Kong depending on availability and shipping (subject to availability)

CAN I TRADE-IN OR YOU BUY BACK MY CURRENT VEHICLE?

Sorry, we currently don’t offer any trade-in or buy back service, but this is something we’re planning to introduce in the future. Meanwhile you have the option to sell your motorcycle on a consignment basis, please ask our staff for more information on the consignment option.

 

WARRANTY

HOW LONG IS THE WARRANTY PERIOD?

The limited warranty period is 24 months or 20,000 km (whatever one comes first), including parts and labor for manufacturer defects (including battery). Warranty starts on the date of delivery or first registration, whichever comes first. (some other models come with extended warranty options).

DO ELECTRIC MOTORCYCLES NEED SERVICING?

Although there are many things you will never have to worry about again, like changing engine oil, oil filters, air filters, spark plugs, coolant and most importantly refueling gas. Electric motorcycles still need to be maintained periodically for safety and longevity.

DO I NEED TO SERVICE THE MOTORCYCLE AT YOUR SERVICE CENTRE?

Yes. It is your best interest to follow the maintenance schedule at our designated service centers, so as to to keep the warranty valid.

HOW OFTEN DO I NEED TO SERVICE THE MOTORCYCLE AND HOW MUCH WILL IT COST?

We will provide you with a maintenance schedule after purchase. Typically the service cost $780, and happens every 3,000 km or every 6 months. Software updates are free when you book together with a service (prices do not include any parts or additional labor charges).

 

BATTERY & CHARGING

CAN NIU ELECTRIC SCOOTERS RUN IN SINGLE-BATTERY MODE?

Yes, but the single-battery mode can only be driven in Dynamic mode (maximum speed of 45km/h), not in Sport mode.

HOW LONG IS THE BATTERY LIFE?

The 18650 lithium-ion battery cells of NIU are very reliable and long-lasting.  With correct care, the rate of diminution will not be lower than 20% even after 1,000 cycle charges. We will provide you with all the information on how to maintain the battery and the manufacturer's guide of proper battery care and maintenance that comes with each motorcycle.

WHAT ARE THE LOCAL PUBLIC CHARGING OPTIONS IN HONG KONG?

All NIU electric scooters come with removable batteries, you can simply charge it at home. All NIU electric scooters are compatible with normal 13A sockets with a charging cable. As of June 2021, Hong Kong provides a total of 4,362 EV charging stations for public use. Please note: Not all public chargers are suitable for electric motorcycles, please check the following websites for more information:

https://www.hkev.com.hk

https://www.hkelectric.com

https://services.clp.com.hk

 

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